Connect customers and help grow

The greatest strength of Tabi Call is its ability to translate the other party’s language in real-time. Compared to traditional methods using translation devices in communication with overseas customers, we have found it to be overwhelmingly smoother and less prone to misunderstandings. Additionally, it has reduced the psychological burden on on-site ambassadors who are not proficient in multilingual support, while also strengthening their ability to respond.

By presetting high-frequency consultation questions to the AI ​​intelligent answering system, we have achieved 7*24 hours of instant response, and combined with continuous optimization of response accuracy, the consultation processing timeliness is increased by 40% compared with traditional models. Against the backdrop of the industry's widespread human resource simplification, the TabiCall system allows us to focus more on dealing with high-value service needs and look forward to its greater customer stickiness in the future.

As a frequent overseas business customer, although regular communication is not accessible, there are still obstacles in the communication of subtle tone and deep meaning. TabiCall's real-time multilingual conversion function allows me to accurately control the rhythm of overseas negotiations at my headquarters in Tokyo, which completely changed the traditional cross-border communication model.

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